Privacy Policy
At Baby's Marché ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights as a customer whether you visit us in person at our deli café in Indian Wells, California, use our website, or sign up for our newsletter.
1. Information We Collect
Information You Provide Directly
We may collect personal information when you:
Sign up for our email newsletter or loyalty updates
Place an online order or catering enquiry
Contact us via email, phone, or our website contact form
Make a reservation or event booking
The information collected may include your name, email address, phone number, and any preferences or dietary notes you share with us.
Payment Information
If you pay online or through our point of sale system, payment processing is handled by secure, PCI-compliant third-party processors. We do not store your full credit or debit card details on our systems.
Information Collected Automatically
If you visit our website, we may automatically collect:
IP address and browser/device type
Pages visited and time spent on site
Referral source and general location data
Cookie and session data (see Section 4)
2. How We Use Your Information
We use the information we collect to:
Respond to enquiries, orders, and catering requests
Send newsletters, seasonal menus, and promotional updates (only if you have opted in)
Process payments and maintain transaction records
Improve our menu, services, and customer experience
Comply with applicable health, safety, and legal requirements
Protect against fraud and ensure the security of our operations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data only with trusted service providers who assist us in running our business, such as:
Email marketing platforms (to send newsletters)
Point of sale and payment processing systems
Online ordering or reservation platforms
Website hosting and analytics services
All third-party providers are required to handle your data securely and in accordance with applicable law. We do not share your data for advertising purposes.
4. Cookies
Our website may use cookies, small text files stored on your browser to improve your experience. Cookies help us remember your preferences, understand how visitors navigate our site, and keep our website functioning properly.
You can disable cookies through your browser settings at any time. Note that some website features may not work as intended if cookies are disabled.
5. Email Communications
If you subscribe to our newsletter or marketing emails, we will send you updates about seasonal specials, events, and news from Baby's Marché. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at info@babysmarche.com. Operational messages such as order confirmations are sent regardless of marketing preferences.
6. In-Person Visitors
When you visit our café, we may collect limited information such as your name for reservation or order purposes. We do not use security cameras for surveillance beyond the safety of our premises, and footage is retained only as required by law.
7. Data Retention
We retain your personal data only for as long as necessary to provide services, comply with our legal obligations, and resolve any disputes. You may request that we delete your information at any time by contacting us.
8. Your Rights
Under California law (including the California Consumer Privacy Act / CCPA), you have the right to:
Know what personal information we collect and how it is used
Request access to the personal data we hold about you
Request deletion of your personal information
Opt out of the sale of personal information (we do not sell data)
Not be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us at info@babysmarche.com. We will respond within 45 days as required by California law.
9. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of data storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website with a revised effective date. Continued use of our website or services after any update constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Baby's Marché
75270 CA-111 Suite 200
Indian Wells, California